WC.com

Tuesday, April 2, 2013

The Survey is Coming Soon

In 2008, the Workers' Compensation Section of The Florida Bar and the Office of Judges of Compensation Claims jointly decided that a judicial survey would benefit the marketplace. The purpose of the survey is to provide feedback and express your thoughts. The purpose of the survey is not to use expletives or insults in some effort to inarticulately vent. If you would not say a word to your mother, or in front of your mother, please do not use it in the survey. Be sincere, and be constructive. If you have a suggestion that would make a process or procedure better, say so. Explanations and suggestions are particularly helpful.

We ask that respondents only rate judges and mediators before whom they have appeared in the last twelve months. The survey is not intended to be a venue for rehashing issues or actions that occurred years ago. The  survey is about today. Evaluate the perceptions you have of recent performance. 

The survey will be delivered in the form of an email. The email will include a link, much like the link you are used to receiving when an order or notice is e-served upon you. Click on the link, answer the demographic questions, select the judges and mediators that you wish to address, and the software will compile you a survey of just those individuals. The whole process should not take more than 20 minutes. 

If you do not complete the survey, you will receive some reminders. After several weeks, the survey will end so that we can compile the results. The particular start and end dates will be included in the email that transmits the survey to you. 

The survey is being sent to all registered users of the OJCC e-filing program. This includes injured workers, employers, adjusters, attorneys and mediators. We have received complaints as to the survey's effectiveness or reliability, essentially they complain that only attorneys should be allowed to express their opinions. 

With the roll-out of the revisions to e-JCC last fall, any party to a case can register for e-JCC. This includes injured workers, employers, adjusters and attorneys. There are good arguments for the all inclusive approach, and equally good arguments for the attorney only approach. I understand and have considered both sides of that debate. The end decision is that the all-inclusive process was deemed most appropriate. If you disagree, I respect that opinion and particularly appreciate those who have shared their opinions with me. 

Watch for the survey in you email box in April. We look forward to and appreciate your participation!