Monday, August 24, 2026; 2:10 – 3:10 p.m.
Stewardship is a difficult term for some. Stated simply, it is careful and conscious management. In the end analysis, striving for considered decisions is an admirable goal in any environment that touches human well-being, and there are few environments that are any more intensely human than workers' compensation.
The Stewardship panel that closes day one of the 2026 NWCR program this August will address the "challenges and perils" of artificial intelligence (AI). The panel will strive to acknowledge the many potentials that AI could include, such as errors, misinterpretations, and simple mistakes.
These are inevitable. AI is not perfect. It is a platform of imperfect tools designed and built by imperfect people. It is a literalist with a focus on efficiency, predictability, and replicability. And yet, it is a very powerful tool in the hands of a competent, conscious, and careful human, a "steward."
This panel will stress that AI is not evil, but that it can effectuate inappropriate outcomes as easily and faster than any human can. The discussion will center on retaining the human as an engaged and effective user of these tools in an effort to retain human "judgement, responsibility, and conscience."
The critical point is for the steward to remain focused on the "human dignity, livelihoods, health, and family wellbeing" of those touched by the workers' compensation systems. The course of progress will be for that steward to actively and intelligently engage innovations and tools like AI in order to deliver these human traits and foci in an efficient and effective way.
There will be ample time for discussion of the "challenges and perils." The pitfalls faced by the new AI user are many, and unfortunately, the user warnings are few. The uninitiated may be led into incorrect or even fake legal interpretations, misapplication of legal principles or requirements, inappropriate expectations, or ineffectual suggestions and recommendations.
Everyone in the workers' compensation process will eventually use tools that involve AI. Each will be presented with the output that others in the process have generated with AI. The entire community will be challenged to adjust to the new world that is touched, enhanced, or polluted by output that was poorly curated, misstated, or misconstrued.
None of that will necessarily equate to evil or even bad intent, though that potential also exists. Nonetheless, most of the challenges and tribulations will come from unskilled application, inexperienced engagement, and naive, unconscious trust.
The contention of this panel is that workers' compensation professionals will be confronted with the output and effects of these tools. They will be challenged by the patient who has striven to research, the pro-se litigant who is mis-relying, or the occasional professional who has forgotten their human role, the steward role, in maintaining the presence and prominence of human responsibility, compassion, and humanity in this difficult process.
Stewardship of Truth in a World of Intelligent Machines – How Faith-Based Principles Guide the Implementation of AI into the Work Comp System
Monday, August 24, 2026; 2:10 – 3:10 p.m.
Grand Ballroom 8B (Entrance through corridor Grand Ballrooms 7 & 8)
Moderator: Bill Pipkin, NWCR Co-Chair; Partner, Austill, Lewis, Pipkin & Maddox, Mobile, AL
Panelists:
Connor Atchison, WiseDocs, Toronto, Ont.
Desiree Tolbert Render, Sedgwick, Orlando, FL
NWCR 2026 program overview:
Monday, August 24, 2026
1:00-2:00 NWCR 2026 and Litigation Management
2:10-3:10 Causation Analysis
3:15-4:15 Stewardship of Truth
Tuesday, August 25, 2026
8:45-9:45 State of the States
9:55-10:55 Actuarial Insight and Mysterious Underwriting
11:00-12:00 Empathy
1:00-2:00 Rapid Fire Hot Topics
2:10-3:10 Beyond Exclusive Remedy
3:15-4:15 Strategies to Thrive in Times of Change






